Shipping policy
All shipping costs are final. You are responsible for identifying the applicable shipping address for any item you purchase through the Application. If you desire to make modifications to the shipping address, you must make the modification prior to the seller’s acceptance of such order. Any modifications to shipping addresses after such acceptance will result in the cancellation of the order, and a new order must be placed with the new shipping address. Company does not guarantee merchandise availability in the event you modify the shipping address. Each order is treated as a separate shipment for fulfillment and shipping purposes. Orders will not be processed as bundles regardless of whether the items were purchased from the same Seller. We have no obligation to provide a refund for any shipping costs arising from bundles.
If you purchased Shipping Protection with your order, you can simply report an issue to Seel via the Seel Resolution Center.
Company is not responsible for the fulfillment or shipment of the purchased items. Fulfillment and shipping times will vary based on Seller's location, shipping policies and the shipping address. Company will honor refund requests if the order has not reached the shipping address within forty-five (45) calendar days of placing the order.
If you do not receive the purchased item, you must report the issue to Company within three (3) business days of the latest estimated delivery date in accordance with Company’s policies and procedures. Subject to the seller completing the shipping carrier’s claims process for lost or non-delivered items, Company will only provide a refund if the Seller or the shipping carrier determines the item was not delivered. Company has no obligation to provide you a refund for any item you voluntarily return to Seller or Company. Any approved and processed refunds will be reflected on your balance in the Application.
Company has the right, in its sole discretion, to refuse to accept voluntary returns or other refunds and/or to charge restocking fees for voluntary returned or abandoned items. If you refuse to accept delivery of a package sent to the shipping address on file, Company will consider the property abandoned after thirty (30) days and may charge you reasonable expenses incurred due to such refusal to accept delivery.